Family Self-Sufficiency Specialist

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Family Self-Sufficiency Specialist

Employment Opportunities

Employment Opportunities

JOB CATEGORY: Client Service Specialist
Job Description: Family Self-Sufficiency Specialist
FLSA STATUS: Exempt
CLASS: 500
FLSA Category: Administrative

Program DESCRIPTION

The Section 8 Housing Choice Voucher (HCV) Program provides affordable housing, self-sufficiency guidance, and homeownership opportunities to low-income families in Fannin and Grayson Counties.

SUMMARY OF POSITION

The Family Self-Sufficiency Specialist develops local strategies to connect families receiving housing assistance to public and private resources to increase their earned income and financial literacy, reduce or eliminate the need for welfare assistance, and make progress toward economic independence and self-sufficiency. Exercises discretion and independent judgment in the performance of duties with respect to matters of significance.

ORGANIZATIONAL RELATIONSHIPS

  1. Reports to: Program Manager
  2. Other: Collaborate with COG staff; federal, state, and local agencies and officials; COG Governing Body; Executive Director; and the general public.

DUTIES AND RESPONSIBILITIES

The essential duties and responsibilities of this position include but are not limited to the following performance measures:

  1. Build partnerships with employers and service providers in the community and work with the Program Coordinating Committee and with such local service providers to ensure that FSS program participants are linked to the supportive services they need in order to achieve self-sufficiency including services for participants with limited English proficiency.
  2. Ensure that an Individual Training and Services Plan is prepared for the head of the FSS family and each adult member of the FSS family who elects to participate in the FSS program.
  3. Ensure that the services included in the participants’ contracts of participation are provided on a regular, ongoing and satisfactory basis; participants are fulfilling their responsibilities under the contracts; and FSS escrow accounts and client files are established and properly maintained for eligible families.
  4. Conduct home visit and HUD Quality Standard inspections.
  5. Provide job development functions (e.g. outreach to potential employers).
  6. Monitor the progress of participants and evaluate the overall success of the program.
  7. Work with Program Manager to interpret federal, state and local regulations and implement management policies and operating practices as they relate to specific program assignments.
  8. Provide program awareness through community outreach;
  9. Assist in budget preparation and identifying/pursuing funding opportunities by providing consultation and expert advice to management;
  10. Participate in short and long range strategic planning;
  11. Handle complaints, arbitrate disputes and resolve grievances with client and service providers;
  12. Attend training, meetings and conferences related to program goals as determined necessary by supervisor;

Other Important Duties and Responsibilities: Perform other duties and responsibilities as required or assigned.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Demonstrate proficiency in both written and oral communication; exhibit excellent computer skills including Word and Excel in a Microsoft Windows environment; analyze and interpret data; and identify problems and provide solutions.

Must be able to demonstrate a high level of professionalism and maintain a positive attitude.

Must have capacity to work in a fast-paced work environment, either independently or as part of a team.

EXPERIENCE AND TRAINING

Bachelor’s degree in business, public administration, social sciences, psychology, sociology, social work or a related field to the applicable program, plus at least one year relevant experience is preferred. Equivalent combination of experience and training which provides the required knowledge, skills and abilities for the position may be considered in lieu of degree.

CERTIFICATES AND LICENSES REQUIRED

Appropriate driver’s license or available alternate means of transportation.