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Feeding Fannin Volunteer Dinner
January 15, 2020

Aging & Disability Resource Center Receptionist Volunteer

Employment Opportunities

Employment Opportunities

SUMMARY OF POSITION

The ADRC Receptionist Volunteer is responsible for assisting the main Aging & Disability Resource Center Receptionist in providing exemplary customer service and care to ADRC consumers in Texoma.

ORGANIZATIONAL RELATIONSHIPS

  1. Reports to: ADRC of Texoma Program Manager

DUTIES AND RESPONSIBILITIES

Essential duties:

  1. Fax and photo copy documents
  2. Answer phones & doors (assisting walk-in consumers as well)
  3. Sort and distribute mail and prepare outgoing packages
  4. Prepare ADRC-related information packets
  5. Assist main receptionist with consumer follow-ups
  6. Special projects as assigned by the Program Manager

REQUIREMENTS

  • Experience in Microsoft Office (including Microsoft Word and Microsoft Excel)
  • Excellent verbal and written communication
  • Working knowledge of social service agencies and community services
  • Experience with handling phone calls & email correspondence. Excellent customer service skills
  • Demonstrated ability to prioritize projects and multitask in a fast-paced working environment
  • Knowledge of working with multicultural communities
  • Excellent interpersonal skills, honest communication, positive attitude and ability to carry a professional tone.

HOURS

Weekdays for 16-20 hours or as directed by the ADRC of Texoma Program Manager.

TRAINING

HIPAA and basic orientation of the program, on-the-job training. Volunteer Handbook provided for reference and training purposes.

BENEFITS

  • Letter of reference upon request after six (6) months of volunteer service
  • Ongoing recognition
  • A chance to use interpersonal skills in a variety of ways
  • Satisfaction of helping others
  • Opportunity to be part of an incredible team