The Care Coordination Program is an ongoing process that includes assessing the needs of an older individual and effectively planning, arranging, coordinating and following up on services. These services most appropriately meet the identified needs as mutually defined by older individuals, the access and assistance staff, and where appropriate, a family member(s) or other caregiver(s).
SUMMARY OF POSITION
The Care Coordination Specialist’s goal is assessing and processing needs and arranging appropriate services, comprehensive assessment, planning, and coordination of the delivery of services to eligible individuals.
The essential duties of this position include but are not limited to the following performance measures:
Other Important Duties and Responsibilities: Perform other duties and responsibilities as required or assigned.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Texas local government structure and intergovernmental relations. Must be able to maintain complete and accurate records; must demonstrate organizational and time management skills; must demonstrate effective client interview techniques; must be able to understand, apply and communicate rules, regulations and guidelines by state and federal agencies relating to program; establish and maintain effective working relationships with representatives of local, state and federal agencies, local businesses, service providers, and the general public; demonstrate proficiency in both written and oral communication; exhibit excellent computer skills including Word and Excel in a Microsoft Windows environment; analyze and interpret data.
EXPERIENCE AND TRAINING
At least one year relevant experience in social sciences, psychology, sociology, social work or a related field to the applicable program.
CERTIFICATES AND LICENSES REQUIRED
Appropriate driver’s license with reliable transportation. Certification as Coach in approved Area Agency on Aging Evidence-Based Intervention programs or pursuit of within first year of employment.