The Texas Health and Human Services Commission Office of Inspector General cautions senior Texans to be wary of ads using the phrase “Social Security 211” offering help with government benefits and services. A TV ad says that for a small fee persons age 50 or older will get tips on how to get gifts, tax breaks, or special services. But if consumers fail to cancel the trial subscription, their credit cards will be charged much more. These ads use the phrase “Social Security 211”, but this offer is not from Social Security or Texas 2-1-1.
Texas 2-1-1 is free and helps Texans connect with services they need. The service offers information on more than 60,000 state and local health and human services programs and is available by calling 2-1-1, or online at www.211texas.org